The commitment to the community is just as important as our commitment to our Airport users. Whenever possible, we will attempt to reduce the effects and exposure of aircraft noise. The Airport staff works closely with the aircraft operators, the Federal Aviation Administration and neighborhood groups to help minimize noise impacts on the surrounding community.

Noise abatement is achieved through a variety of strategies including voluntary agreements between airport authorities and pilots, land use measures, and programs designed to reduce the effects of aircraft noise on nearby residents.

In order to better understand community noise concerns, the Airport has installed a state-of-the-art aircraft operations management system called AirScene. It allows airport staff to observe and analyze aircraft operations around the airport. AirScene will also manage the data resulting from noise complaints filed by neighbors.

File a Complaint
To report a concern about an aircraft, you can call 292-9055 and leave your name, address, phone number, the date and time of the activity and any other information that might be helpful to us in researching your complaint. You may also send an e-mail with the same information to noise@osuairport.org or click on WebScene to fill out a complaint form.
Specific complaints must be filed within 30 days of the aircraft operation.

Complaint Response
Airport staff will review complaints daily except on weekends and holidays. If necessary, we will call you to confirm details of your complaint.

Using data you provide and AirScene, Airport staff will research the type of aircraft and view the flight track to determine the altitude, speed and the aircraft’s proximity to the point of disturbance. We will also gather pertinent weather and air traffic control information relating to your complaint.

An Airport employee will contact you to explain the research results.